| maintenance and lifecycle support
Developing and implementing your software solution is only part of our job.
Working together, our Industry aligned engineers provide maintenance and lifecycle support solutions that work for your business. We understand technology and we know how to bring this knowledge and understanding together to provide exceptional support to your enterprise. Determining the most cost effective maintenance agreement, we will allow you to do away with time consuming routine software maintenance and enable you to focus on your core competency.
Our range of services includes but is not limited to:
- Deployment support for custom and packaged applications
- Network security and ongoing infrastructure administration
- Data backup and recovery maintenance plans
- Data conversion and migration
- Online and offsite support
- Customer call centers
- Warranty support that includes incident-driven coverage on Orion developed products
- Escalation procedure systems for efficient resolution of support issues
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