Program Manager

Job Description: Program Manager

Senior Program Managers champion and administer our service methodologies and manage various team members across initiatives, collaborating with various discipline-focused colleagues (E.g., Account Management, Experience Design, Sales, Technology and Development, etc.) to accomplish any variety of relevant and respective business needs and objectives.

Degrees & Certifications: Bachelor's Degree in computer science, business, or similar field (at a minimum). Advanced degrees and certifications a plus. Project Management Professional (PMP) certification preferred.

Years of Experience: 5+ years of industry and agency experience, including conclusive management of large-scale engagements and accounts.

Core Competence Skills:

  • Create and maintain project plans and budgets that detail personnel resources, activities, and deliverables that comprise the full spectrum of tasks, levels of effort, timelines, and scope of work as they dovetail with areas of client dependencies and various inputs.
  • Create, maintain, and manage all project communications - including schedules and milestones, questions, and feedback - along with consolidated meeting notes, establishing and documenting all activities and subsequent next steps.
  • Expert familiarity with design and development methodologies, processes, and frameworks, such as Agile development.
  • Create and maintain project meetings and status reports, highlighting significant events including status of milestones, major accomplishments, hot issues and risks, and objectives for the next reporting period.
  • Create and maintain project meetings and status reports, highlighting significant events including status of milestones, major accomplishments, hot issues and risks, and objectives for the next reporting period.
  • Identify and manage resourcing needs on projects.
  • Ensure allocated project resources are entering hours for tracking, where applicable, and generate reports on hours worked against allotted project hours.
  • Champion and facilitate logistics for project team members, such as traveling to/from client meetings, technical set ups and relevant access, etc. as needed.
  • Provide support creating project-specific business initiatives such as statements of work, proposals, and work change orders as necessary.

Problem-Solving Skills: Very strong conceptual, organized, and disciplined thinker - with excellent oral and written communication and presentation skills - and ability to solve problems creatively.

Deliverables: Proven and demonstrable experience defining, developing, and documenting all relevant activities and deliverables, including but not limited to: client communique, project plans (and estimates), statements of work, proposals and change orders, status reports, project health reporting, resource allocation needs, (usage, tracking), project extranets, meeting agendas and notes, and all client presentations as necessary.

Presentation Skills: Skillfully lead presentations, explaining and articulating - internally and externally - all rationale for recommendations, choices, and solutions.

Collaboration: Must have very strong interpersonal skills and be extremely resourceful to work in concert with project team members including Account Managers, Sales Teams, Experience Design Directors, XD team members, Design Technologists, Business Analysts, and Developers to forge and ensure integrity of solutions and the satisfaction of clients.

Mentorship / Management: Proven experience managing and mentoring other team members and other disciplines as necessary on engagements of all scales and subject matter.

Management of Teams: Substantial experience leading and managing multi-disciplinary teams on large-scale engagements of various subject matter.

Client Relationships: Establish and maintain very strong bonds working intimately with clients and managing project team towards crafting and implementing top-quality and successful solutions - within mandated time frames and budgets - and ensuring on-time and on-budget delivery of solutions.

Software Skills: Expert, tactical computer skills and extreme proficiency in common software programs and platforms typically used for project management, such as Microsoft Office 365, calendaring and scoping tools such as Microsoft Project Plan and Smartsheet, quality assurance and task management tools such as DevOps, Trello, and Jira.

Knowledge of Technology: An adept understanding of major software platforms, technologies, and knowledge of the capabilities of front-end principles. Should seek to explore the capabilities and feasibility of back-end development opportunities when helping shape solutions with the team.

Business Development: Expertly mine and lead new business, from research through conception and execution, to presentation and delivery.

Disposition: Must be confident but humble, independent, and responsible, disciplined and organized, a motivated self-starter and self-reliant source of dependability, with the ability to thrive in a collaborative environment and supervise others. Must express personal ownership in every task and be extremely results-driven, with the ability to expertly and effectively articulate and defend a perspective or position in all internal and external dynamics.

Self-Development: Remain current and expertly informed regarding industry practices, software design patterns, standards and trends, and relevant and emerging technologies. Should advocate and aspire to assist others in this learning.

Extras: Hobbies and skills in related and creative fields, such as research, business analytics, design, art, technology, and photography a plus.

Orion is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, citizenship status, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Life at Orion North America

Orion offers an immersive, energetic work environment where employees can innovate. We use leading-edge technologies and strategies to reinvent the way every job is done and help improve the way the world works and lives.

Work Environment

As a global digital transformation company, Orion values creating a productive, diverse work environment for employees. We are committed to maintaining a positive work environment where employees value traits that make each one of us different from one another. We all bring a diverse set of perspectives, work and life experiences, and our differences make us more valuable both internally and for our clients.

Growth Potential

We are a global company committed to innovation, you will gain experience across a variety of industries, including financial services, professional services, telecommunications and media, consumer products, automotive, industrial automation, professional sports and entertainment, life sciences, e-commerce and education. You will also have the opportunity to work with global teams during various projects as we are constantly growing.

Learning & Development

Orion offers various education opportunities, including Power BI training with our partner, Microsoft. We also have training programs across Quality Assurance, Software Engineering with languages such as .Net, Java, Python, PHP, and JavaScript, and we offer summer internships in Sales/Marketing.

Employee Benefits

Orion offers a wide range of benefits, and we are committed to a strong work-life balance. Benefits at Orion in the US include:

  • Paid Time off 
  • Family Benefits
  • Medical, Vision & Dental Insurance
  • Competitive Salaries
  • 401K Plan
  • Legal Plan – MetLaw
  • Commuter Plans; and more.

Cigna Machine-Readable Files This link leads to the machine-readable files that are made available in response to the federal Transparency in Coverage Rule and includes negotiated service rates and out-of-network allowed amounts between health plans and healthcare providers. The machine-readable files are formatted to allow researchers, regulators, and application developers to access and analyze data more easily.

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