Senior Manager – Quality Assurance & Engineering

Job Description:

  • Management of quality team comprising of full-time employees and contractors 
  • Define, manage, and execute all forms of testing i.e. User acceptance testing, Country testing, Business testing, Functional, and regression testing 
  • Monitor defects, create defect reports, work with the development team to resolve the defects/bugs
  • Assess overall product quality approach. Plan, execute, monitor and validate testing processes.
  • Develop test plans for each new release that includes test strategy for all new product functionality.
  • Debrief on defects identified outside of our quality processes and develop plans to ensure there are tests in place to capture the defects.
  • Ensure test processes for new applications and features are designed into the product development process.
  • Lead the quality engineering team to automate complex testing scenarios. 
  • Manage testing artifacts, define and integrate automation into testing processes 
  • Hands-on validation of testing tools and processes 
  • Drive best practices for defining, setting, and maintaining quality standards for initiatives 
  • Develop, modify, and execute test strategies, plans, and programs 
  • Design and develop tools and environment plan to facilitate efficiencies in the testing process 
  • Coordinate and optimize testing in a cross-functional, cross-regional environment
  • Provide Change Request Approval & QA sign-off 
  • Manage QA Delivery & Accountability (Portfolio Level)


  • 15+ years of Quality Assurance design, development, execution, test automation, test plan and test case implementation
  • Management leadership role in defining and implementing an overall software development quality life-cycle approach.
  • 10+ years software quality leadership experience in a software development environment, preferably cloud.
  • Experience with open source automation framework (TestNG, jmeter, selenium) 
  • Proficiency in QA methodologies, software testing principles, concepts, verification/ validation techniques, and test management.
  • Experience working in a CI/CD environment preferably with a modern build release tool such as Jenkins.
  • Proven ability in delivering & overseeing manual testing, test automation, and tools development.
  • Experience with the Scaled Agile Framework (SAFe).
  • Expertise: strong capabilities in end-to-end software testing in both Agile and Waterfall environments.
  • Customer Focused: Passionate about the customer experience and improvise it.
  • Team Player: Excellent cross-functional communication and influencing skills.
  • Team Builder: Proven track record demonstrating the ability to attract, hire, motivate, and develop the best quality minded individuals.
  • Priority Driven: Comfortable working in a continually changing and dynamic environment and driving top issues to resolution.
  • Optimization Mindset: Strong quality advocate with a good planning and optimization mindset.

Orion is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, citizenship status, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Life at Orion North America

Orion offers an immersive, energetic work environment where employees can innovate. We use leading-edge technologies and strategies to reinvent the way every job is done and help improve the way the world works and lives.

Work Environment

As a global digital transformation company, Orion values creating a productive, diverse work environment for employees. We are committed to maintaining a positive work environment where employees value traits that make each one of us different from one another. We all bring a diverse set of perspectives, work and life experiences, and our differences make us more valuable both internally and for our clients.

Growth Potential

We are a global company committed to innovation, you will gain experience across a variety of industries, including financial services, professional services, telecommunications and media, consumer products, automotive, industrial automation, professional sports and entertainment, life sciences, e-commerce and education. You will also have the opportunity to work with global teams during various projects as we are constantly growing.

Learning & Development

Orion offers various education opportunities, including Power BI training with our partner, Microsoft. We also have training programs across Quality Assurance, Software Engineering with languages such as .Net, Java, Python, PHP, and JavaScript, and we offer summer internships in Sales/Marketing.

Employee Benefits

Orion offers a wide range of benefits, and we are committed to a strong work-life balance. Benefits at Orion in the US include:

  • Paid Time off 
  • Family Benefits
  • Medical, Vision & Dental Insurance
  • Competitive Salaries
  • 401K Plan
  • Legal Plan – MetLaw
  • Commuter Plans; and more.

Cigna Machine-Readable Files This link leads to the machine-readable files that are made available in response to the federal Transparency in Coverage Rule and includes negotiated service rates and out-of-network allowed amounts between health plans and healthcare providers. The machine-readable files are formatted to allow researchers, regulators, and application developers to access and analyze data more easily.

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