Tech Lead Manager

Tech Lead Manager

As the Information Technology Manager, you will help us build, update and maintain a modern payment application with the newest technologies. You will work in an open, agile environment where we value team collaboration and constant improvement.

What essential job responsibilities will you have in this role?

  • You have oversight of the full software development lifecycle required for a group of developers and testers in an agile environment.

  • You have oversight and responsibility of the production payment system in providing our clients a 24x7 uptime environment

  • You maintain relationships with internal & external partners during the implementation process to ensure that any critical issues requiring increased management attention are promptly addressed.

  • You will lead staff to implement clients in the most efficient, time driven manner. You are responsible for total quality of the technical work in their domain, making sure that they are secure and defect-free.

  • You will mentor technical staff during projects to ensure continuous improvement. This includes working with each resource to define and act upon career paths and obtain appropriate training. Responsible for the hiring, training, staff development, performance appraisals, corrective action and compensation of technical personnel.

  • You will coordinate with internal Fiserv groups including Development, Database Engineering, Project Management, Account Management, Distributed Systems Operations and Network Engineering throughout the lifecycle of a project.

  • You will develop and establish department standards and procedures. Recommends most efficient ways to ensure the best practices are in place. Evaluates and reports progress and results.

  • You will provide support to Sales Support teams when needed to assist in closing new or renewed business.

  • You will display the ability to confidently present to upper management periodic reports as needed

What are the required and preferred qualifications needed for this position?


  • Bachelor's Degree or a minimum of 10 years relevant experience required

  • 5 or more years of professional experience in an Information Technology role and environment required

  • 3 or more years in an Information Technology leadership role

  • Ability to communicate effectively is a requirement, as this position will build consensus with numerous internal and external resources and effectively influence technical direction of projects in order to be successful.

  • Ability to determine the best implementation approach for assigned projects based on established guidelines and standard methodologies.

  • Ability to learn new technology quickly.

  • Experience with Relational Database (MS SQL Server, Oracle), SSRS, HTML, XML, FTP, Microsoft Office Suite.

  • Strong knowledge of C#.NET, IBM MQ, Microservices/APIs, CA7 and Control M is required.

  • Strong understanding of troubleshooting methodology and the ability to drive to solution.

  • Experience working in the Fintech Services industry.


  • Strong knowledge of Agile software development methodology highly preferred

  • Knowledge of cloud technologies along with integration and implementation is preferred

  • Previous knowledge of Fiserv products and services is a plus.

Orion is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, citizenship status, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Life at Orion North America

Orion offers an immersive, energetic work environment where employees can innovate. We use leading-edge technologies and strategies to reinvent the way every job is done and help improve the way the world works and lives.

Work Environment

As a global digital transformation company, Orion values creating a productive, diverse work environment for employees. We are committed to maintaining a positive work environment where employees value traits that make each one of us different from one another. We all bring a diverse set of perspectives, work and life experiences, and our differences make us more valuable both internally and for our clients.

Growth Potential

We are a global company committed to innovation, you will gain experience across a variety of industries, including financial services, professional services, telecommunications and media, consumer products, automotive, industrial automation, professional sports and entertainment, life sciences, e-commerce and education. You will also have the opportunity to work with global teams during various projects as we are constantly growing.

Learning & Development

Orion offers various education opportunities, including Power BI training with our partner, Microsoft. We also have training programs across Quality Assurance, Software Engineering with languages such as .Net, Java, Python, PHP, and JavaScript, and we offer summer internships in Sales/Marketing.

Employee Benefits

Orion offers a wide range of benefits, and we are committed to a strong work-life balance. Benefits at Orion in the US include:

  • Paid Time off 
  • Family Benefits
  • Medical, Vision & Dental Insurance
  • Competitive Salaries
  • 401K Plan
  • Legal Plan – MetLaw
  • Commuter Plans; and more.

Cigna Machine-Readable Files This link leads to the machine-readable files that are made available in response to the federal Transparency in Coverage Rule and includes negotiated service rates and out-of-network allowed amounts between health plans and healthcare providers. The machine-readable files are formatted to allow researchers, regulators, and application developers to access and analyze data more easily.

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