Unifying the Audit Experience Through Data & AI

The customer is a leading global organisation seeking to modernise and unify its audit operations. With thousands of internal users across multiple regions and external stakeholders, they required a centralised, role-aware platform to streamline workflows, improve collaboration, and enable AI-driven insights while supporting compliance and governance.

Challenge

The organisation faced a fragmented and outdated audit experience, with unclear strategic messaging and limited reporting and AI/NLP capabilities. Data and governance were siloed and inconsistent, hindering integration, lineage, compliance, and AI readiness. Tightly coupled legacy modules restricted independent scaling, reuse, and multi-tenant deployment, while gaps in access management across roles, permissions, and users made it difficult to provide secure and tailored experiences for both internal teams and external stakeholders.

Solution

To address these challenges, our team implemented a unified, future-ready audit platform:

Data & AI Foundation: Unified data and governance stack enabling secure multi-tenancy, lineage, compliance, explainable AI models, and near real-time data pipelines.

Unified Gateway Platform: A configurable micro-frontend for internal and external users, secured with enterprise identity and API management, providing centralised access, configuration, subscriptions, and admin controls for entitlements, feature flags, and monitoring.

Decoupled Micro-Apps: Independently scalable service-line and product apps supported by shared tools and services, seamlessly interoperating through the common platform.

AI Workspace: An Agentic AI layer embedded across workflows to improve speed and accuracy with human-in-the-loop controls.

Impact

Fragmented workflows slowed adoption and limited focus on high-value tasks. Our unified platform empowers ~90,000 audit professionals with a consistent, AI-infused experience, enabling them to focus on strategic priorities, improve outcomes, and accelerate the onboarding and evolution of micro-apps across the organisation.