AI is reshaping how products work but delivering great AI experiences takes more than adding a model to your app. It’s about designing interactions that feel intuitive, trusted, and truly useful. Too often, AI UX falls short, leading to poor adoption and missed opportunities.

In this fast-paced and practical 20-minute webinar, Jeff Piazza and Matthew Pendleton from Orion Innovation, will share what it really takes to design AI experiences that users actually love and that deliver business value.  

Moderated by Salma Aziz, this session is for anyone looking to move beyond hype and build AI that sticks.  

What you’ll learn:

  • Why most AI projects fail
  • The AI adoption gap and how to cross it
  • How to design for trust, usability, and real user needs
  • Real-world success stories of AI done right
  • How to know if AI is the right tool for the job

Speakers:

Jeff Piazza
SVP, Experience Design
Orion Innovation

Matthew Pendleton
XD Director 
Orion Innovation

Webinar audience: 
This session is ideal for product managers, UX/UI designers, AI engineers, CX leaders, and anyone involved in shaping AI-powered experiences. 

Learn more about our Experience Design Services

August 8, 2025