Creating and delivering value in insurance has drastically changed. While some insurance carriers have made significant investments toward digitalization, most traditional players trail behind. Forward thinking insurers are digitizing much of the process, from application submission to claims management and loss prevention. This is reducing costs and friction, allowing the industry to attract new customers.

To succeed in today’s digital environment, carriers need to adopt future-ready technology and operations. At Orion, we understand the challenges facing insurers and have developed a range of solutions to enhance their operations, workflows, and business applications using advanced technology such as:

  • Automation – Automating tasks like customer onboarding, selected steps in the underwriting process, and initial claims requests improve overall customer engagement.
  • Data Analytics – Insurers are leveraging predictive modeling and AI to address changing risk profiles and macro economic environments.
  • Fraud – Insurers are deploying advanced technologies including AI to autodetect and flag potential fraud, which has increased significantly during the pandemic.

Orion can partner with your firm to anticipate evolving client and employee expectations, find the right answers, conceptualize and build the right solutions, and deliver the business transformation you need. We bring decades of experience transforming financial services operations with Digital Strategy, Experience Design, and Engineering. 

Further Reading

Learn more about our Financial Services offerings.

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