The Brand Called You: Customer-Centric Strategies Drive Successful Transformation

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Our Head of Delivery for India, Jaepy Kurian, was interviewed on The Brand Called You Podcast, where he shared leadership lessons and strategies for navigating digital transformation.

Jaepy explored the transformative impact of AI, machine learning, blockchain, and cloud computing while addressing key challenges such as resistance to change and bridging skill gaps. Whether you’re navigating the early stages of digital transformation or optimizing your ongoing strategy, this interview is packed with actionable insights.

The interview covered:

Aligning transformation initiatives with customer needs and expectations
Skills essential for leaders driving digital transformation
The role of data analytics in enhancing customer experience
Managing resistance to change and navigating global complexities
Leveraging cloud computing for effective transformation
The future of work in a digitally transformed world

Watch the full interview.

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