Writing accurate and precise instructions for complex IT products is essential for deploying and managing digital products and troubleshooting issues for users. Technical documentation is required for various stages of a product – development, management, custom functions and debugging.

Orion’s team of expert technical writers and editors specializes in creating, maintaining, and localizing documents to help you develop and manage your technical documentation.

Our process-oriented approach ensures that our team has a detailed understanding of your software products and processes to deliver hassle-free technical content in a timely manner. Our experts can fully immerse themselves into your development process to work in tight collaboration with developers, quality assurance engineers, and project managers. We also ensure the documentation captures compliance with statutory requirements. Clear documentation also empowers users to manage the solution independently, providing a positive customer experience, and reducing support costs for troubleshooting.

Services Offered

Documentation Development & Maintenance

  • User Guides and Online Help
  • Administrator Guides
  • Implementation, Deployment and Configuration Guides
  • Maintenance and Troubleshooting Guides
  • Overview and Specification

Documentation Optimization

  • Restructuration and Systematization
  • Document Conversion
  • Doc Workflow Alignment
  • Consistency Maintenance

Consultation & Audit

  • Doc UX Audit
  • Doc Stack Assessment
  • Doc Strategy and Planning
  • Price Estimation

UX Writing & Content Design

  • Linguistic Verification
  • Printing Materials
  • Microcopy

Localization

  • Translation Based Writing
  • UI Localization
  • Proofreading
  • 45 Languages

Our Competencies

Tools

  • Oxygen XML Editor
  • Arbortext Editor
  • SDL Tridion Docs
  • Adobe Framemaker
  • Adobe InDesign
  • Microsoft Office (Word, PowerPoint, Visio)

Contact us to learn more about our services.

Keep Connected