Over the past few years, the world has experienced a surge in digitalisation. In India too, several sectors have been aggressively prancing towards digitalisation to appeal to younger audiences. While this phenomenon was witnessed first in sectors like food/grocery deliveries, cab services, online shopping etc, digitalisation in the financial services sector has also started to gain pace with innovative offerings such as UPI and BNPL (buy now pay later).
So to get deeper insights into this growing trend and its impact on India’s financial sector, we sat down with U.S.-based digital transformation and product development services firm Orion Innovation’s Anoop Gala.
