Banks are under severe pressure from new entrants who are aggressively taking market share and winning over new customers with digital-first banking solutions. With lower costs and a digital-native mindset, fintechs are rolling out new products and services that undercut the competition and grab new deposits. For banks, the challenge is how to adapt to this new environment and win back customers who are looking for more convenient, simple, and personalized services that meet their current financial needs.
Financial institutions have an opportunity to leverage their strong balance sheets and brand recognition to modernize their banking infrastructure to better compete.
At Orion, we help banks transform their operations and services, including these key areas of focus for the industry:
- Reimagining the CX – Banks are prioritizing the customer experience, providing easy access to accounts, simplified account openings, and innovative super apps.
- Open Banking – Seamless integrations that enable accounts to be linked together help individuals see the big picture of their digital financial footprint.
- Cloud-based banking – Cloud computing reduces operational costs, breaks down data silos, builds resilience, and improves security.
Orion can partner with your firm to anticipate evolving client and employee expectations, find the right answers, conceptualize and build the right solutions, and deliver the business transformation you need. We bring decades of experience transforming financial services operations with Digital Strategy, Experience Design, and Engineering.
Learn more about our Financial Services offerings.
Contact us with any questions or to schedule a free consultation and diagnostic/discovery session.