Home / Case Studies / How a Global Bank Transformed Core Banking Services with Temenos Overview Challenge Solution Impact Want to learn more? CONTACT US Overview Challenge Solution Impact Contact Us Contact Us First Name*Last Name*Company*Work Email* What can we help you with?*How did you hear about us?I agree to receive marketing communications from Orion Innovation.* I agree to receive marketing communications from Orion Innovation. We are committed to protecting and respecting your privacy. Please review our privacy policy for more information. If you consent to us contacting you for this purpose, please tick above. By clicking Register below, you consent to allow Orion Innovation to store and process the personal information submitted above to provide you the content requested.CommentsThis field is for validation purposes and should be left unchanged. Customers today have high expectations when it comes to digital services and experiences. Our team helped a global bank integrate Temenos core banking solutions with customizations to meet their needs. The client is a bank headquartered in the UK that offers consumer banking, corporate and institutional banking, and investment banking services. It serves markets such as Asia, Africa, and the Middle East. The Singapore entity of this bank has been a Temenos customer since 2016. Challenge The bank was looking to revamp its retail and private banking technologies as its legacy systems were no longer adequate. Looking to leverage the latest technologies and deliver a better digital banking experience, the client sought to upgrade to Temenos solutions. Solution Once the bank had chosen their solution, they needed an integration partner. As a Temenos partner, Orion was selected as the integration team that met the needs and requirements of the bank. Our team was brought in to integrate and upgrade the client’s instance of Temenos including end-to-end Transact extending the use of Temenos from their private banking business to their retail business as well. All of this work was to support the bank’s Singapore operations. Impact We were able to deliver the bank’s upgrade on time and on budget with a successful launch for retail banking clients. Since this engagement, the client has sought additional implementation for their branches in Taiwan and Hong Kong as well as signing us on for their operations in the UK. This integration contributed to expanding their business in Asia as well as potential future business across Africa. Related Links Financial Services Banks Temenos Industries Financial Services Banks View All Case Studies
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