Positioning financial services organizations for the future
Monitoring trends in financial services
The financial services industry is changing rapidly. Digital wallets are replacing cash; online lending is growing faster than bank loans; challenger banks are gaining market share from established players; robo-advisers are auto piloting investment portfolios, and traditional banks risk becoming merely a “middle man” within the industry landscape.
As we enter the phase of Bank 4.0, in which disruption is ultimately a continuum, how can financial services companies strengthen their existing relationships and enhance customer experience while facing increased competition?
At Orion, we enable banks, payment providers, insurance companies and fintechs to embrace disruption by combining engineering and design thinking with our holistic understanding of the issues currently facing the sector. We use advanced technology, including AI, NLP, automation and predictive analytics so that financial institutions can increase profitably, improve ROI and significantly enhance the overall user experience.
Understanding compliance needs in FS
Orion’s experience working in highly regulated industries also gives us an incomparable perspective on the compliance needs of financial services organizations. We use data, analytics and visualization technology to reduce the complexity of internal workflows, spot emerging risks and improve the effectiveness of the compliance function.
Evolving to a digital-first mindset
Successful financial services companies are evolving to meet the changing needs of their respective customers and internal audiences. By adopting and executing a digital-first mindset, financial institutions will have the opportunity to build on their long-term legacies, and in doing so, better position themselves for the future.