At Orion, we believe that in this modern digital age a data center should be equipped with service oriented and secure infrastructure. Integrating the latest tools and platforms can help deliver this at reduced costs and in a simplified way. Our teams provide end-to-end services and integrations that suit your needs.
We help our clients build maturity with their ITSM governance and processes by enabling integration with eco-system partners and suppliers, including ServiceNow. Our team build’s out complete implementations that cover all IT requests like incidents, problems, changes, releases, requests, knowledge, hardware and software asset management, capacity, availability management process, and financial management.
The tenets of our assessment includes current tools capability, right tool comparison, fitment, utilization analysis, deployment assessment and value delivered to operations. Once we have assessed, our team provides recommendations for a comprehensive solution aligning technology and functionality with enterprise strategy.
Our team assesses how well the eco-system interacts, ensures cross functional integration between tools, and communication between different layers. We envision the target state operating model and transformation to align with technology synergy and integrations.