Optimizing a Major Insurance Company's MuleSoft Platform & Operating Model

Overview Challenge Solution Impact

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API implementation and operation can be complex and challenging for many organizations. For an Insurance company, our team worked to optimize their integration strategy and MuleSoft platform & operating model, helping them save on costs and accelerate API design and delivery.

Our client, an Insurance Company, is a leading provider of comprehensive and tailored insurance solutions to consumers and businesses.

Challenge

The client was looking to upgrade their MuleSoft platform and standardize integration design and development. By making these upgrades, the client was hoping to increase efficiency and stability for their operations. They also wanted to improve API delivery and SLAs for related projects and operations.

Solution

The Orion team was brought on board to lead these initiatives. They upgraded their MuleSoft instance from 4.2 to 4.4. Our team executed the upgrade across 22 production servers and 42 non-production servers including development, model, and color environments. As part of the standardization project, our team followed best practices and moved the version-specific data to global properties to support further scalability. A total of 469 APIs were standardized and 63 were identified as unwanted and removed.

During the engagement, the team also carried out ESB support activities. From September 2023 through April 2024 the team executed between 36,000 and 39,000 jobs a month, averaging a success rate 99.93%. The team did this while working with the computer room to manually hold jobs during the patching window.

Impact

The client now had the latest version of MuleSoft which increased platform stability and gave them more flexibility for potential cloud migrations in the future. They also had made strides in standardizing their APIs and had major success with the outcomes of their ESB activities.

Optimizing a Major Insurance Company’s MuleSoft Platform & Operating Model

Challenge

Solution

Impact

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