Home / Perspectives / Finopotamus: Tech People in the Know, Orion Innovation’s Anoop Gala Want to learn more? CONTACT US Contact Us First Name*Last Name*Company*Work Email* What can we help you with?*How did you hear about us?I agree to receive marketing communications from Orion Innovation.* I agree to receive marketing communications from Orion Innovation. We are committed to protecting and respecting your privacy. Please review our privacy policy for more information. If you consent to us contacting you for this purpose, please tick above. By clicking Register below, you consent to allow Orion Innovation to store and process the personal information submitted above to provide you the content requested.EmailThis field is for validation purposes and should be left unchanged. Home / Perspectives / Finopotamus: Tech People in the Know, Orion Innovation’s Anoop Gala The following is an excerpt from the Finopotamus article written by W.B. King In Gala’s view, the proliferation of tools and platforms — from mainframe COBOL to cloud and software as a service (SaaS)-based technologies — are reshaping FI and credit union business models. These advancements, he added, can potentially revolutionize customer interactions and cater to unique needs. “As software and hardware costs decrease, financial institutions can adopt technologies like automation, AI, machine learning and cloud computing more easily,” Gala continued. “Key trends include personalized experiences, fintech collaboration and the digital transformation of credit unions. These advancements can potentially revolutionize customer interactions and cater to their unique needs.” Noting that credit unions were historically different than other FIs due to reliance on third-party platforms and products, the noted evolving digital landscape is changing that paradigm. “Credit unions are now seeking to create more personalized experiences by building their own platforms. This shift toward digital transformation allows credit unions to focus on the specific needs of their communities and offer tailored products and services,” he continued. “As credit unions embrace digital transformation, they can differentiate themselves in the market by providing immersive, frictionless experiences for their members.” Read the entire profile on Anoop Gala here. Anoop Gala Global Head of Financial Services Industries Financial Services
Article Business Transformation Asia Issue 19: Digital Transformation and Modernization in Banking and Financial Services