Cable providers often struggle with costly and complex DRM system migrations due to security risks and the need to minimize subscriber disruption. Our team streamlined this process by employing Orion Matrix and Stack, allowing old and new DRM solutions to run concurrently, managing a region-specific migration, and ensuring enhanced security and cost-efficiency.
The client is a Tier 1 American cable television provider.
Challenge
After selecting a new DRM system to accommodate for today’s security issues, the client was looking for a cost-effective way to minimize risk for subscribers during the platform migration. Switching DRM platforms is already expensive and challenging, and their set-top vendor didn’t offer an appropriate option. The client was facing revenue loss from piracy, too.
Solution
Using Orion Matrix and Orion Stack, we de-risked the platform migration. Matrix and Stack allowed for the existing DRM and new DRM to run synonymously, and we orchestrated the migration by region so it was customized for each subscriber.
Impact
- Updated security for subscribers and content owners
- No customer disruption or inconveniences
- Maintained economical price point for video service provider
- Proofed the system for future development
