How an Orion Client Leveraged Gen AI to Enhance Core Operations

The client is a multi-billion-dollar global enterprise. Their core operation includes a smart data platform that is utilized by thousands of employees to gain valuable insights into the progress of their projects.

Challenge

Generative AI is reshaping how teams collaborate, unlocking new levels of productivity, efficiency, and insights. The client needed a streamlined, secure way to explore the new technology for the next generation of their core platform while minimizing risks. While Gen AI would enhance the platform’s analytical capabilities, current large language models (LLM) have limited knowledge availability and are only able to produce generic insights. Integrating the client’s enterprise data would improve the quality of responses but would also put the client’s data at risk of cyber threats.

Solution

Orion enhanced the client’s core platform with Generative AI capabilities as a proof of concept (POC). By leveraging the Retrieval-Augmented Generation (RAG) framework, our team integrated the client’s proprietary data into an LLM without compromising security. This enabled effortless and secure access to both enterprise data and publicly available data, allowing the client’s core platform to deliver more accurate, up-to-date, and relevant insights to users.

Impact

With our help, the client was able to leverage the opportunity of this new technology. The initial transformative results provided the client with a clear road map for implementing Generative AI. The successful POC set the stage for the next generation of their core platform, with a joint innovation lab in the works to enable deep collaboration.