How a Global Marketing Services Company Strengthened their Privacy Compliance and Information Security 

The customer is a leading global company specializing in comprehensive marketing and sales support solutions across various industries. The mission is to help businesses drive revenue growth by providing a diverse range of services, including lead generation, data solutions, content creation, marketing automation, and sales support. Their client base spans multiple sectors, such as technology, healthcare, finance, and B2B services. 

Challenge

To fuel their expansion strategy, the customer embarked on a series of acquisitions. However, they faced significant challenges related to privacy and security compliance when handling Personally Identifiable Information (PII). Additionally, there was a lack of consistent Information Security Management System (ISMS) implementation across their business entities. With limited cybersecurity and privacy resources available, the customer needed a prompt resolution. 

Solution

Orion addressed these concerns by deploying a team of seasoned professionals who conducted a thorough gap analysis and remediation process for the ISMS policies and privacy requirements. Furthermore, we assigned a dedicated security architect to collaborate with the software development managers to review and assess the design of the customer’s new cloud-native applications and proposed a robust process for Secure DevOps.  

Impact

As a result of Orion’s intervention, the client now has an enterprise-grade ISMS and privacy governance system. Leveraging our comprehensive findings and recommended mitigations, the customer successfully developed secure applications that effectively safeguard the PII of their valued customers.