Streamlining Product Onboarding & Catalog Management for a Major Telecom Provider

Overview Challenge Solution Impact

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Managing and accessing complex product catalogs is a critical function for many organizations. For a global telecom leader, Orion helped streamline their product onboarding and catalog management processes, significantly enhancing productivity and operational efficiency.

The client is a global telecommunications leader in the United States, serving millions of consumers and businesses across the country.

Challenge

The client faced challenges with fragmented and inefficient processes for product onboarding and catalog management. These issues caused delays in accessing important information, hindered vendor management, and ultimately affected productivity. They needed a standardized tool to simplify onboarding, manage their extensive product catalog, and improve overall organization for their sales team.

Solution

Orion developed a tailored prototype for the client, featuring personalized dashboards, one-click access to the product catalog, and an integrated quote builder. Key design elements included drag-and-drop boards for managing quotes efficiently and seamlessly. The prototype was designed with a focus on enhancing workflow, optimizing information access, and reducing manual efforts.

Impact

With Orion’s solution, the client improved workflow efficiency and streamlined product and vendor management. The new platform simplified user access, increased productivity, and enabled smoother operations for their sales teams.

Streamlining Product Onboarding & Catalog Management for a Major Telecom Provider

Challenge

Solution

Impact

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