Supporting Back-Office Systems of a Telecom Company

Overview Challenge Solution Impact

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Disparate systems can lead to high operational and capital costs. Orion helped a telecommunications company bring down costs and future-proof operations by optimizing their back-office integrations.

The client is an American telecommunications and mass media company.

Challenge

With paid TV service providers supporting different combinations of back-office systems that we inherited through acquisition, operation and capital costs to standardize these systems and devices were too high. The client was looking to revisit their software and hardware decisions from a decade prior.

Solution

With Zodiac Matrix already integrated within the back-office systems, we integrated Zodiac Stack, as well.

Impact

Reduced operation costs by consolidating support with Zodiac Matrix
Met video service provider’s expectations
Proofed the system for future development

Supporting Back-Office Systems

Challenge

Solution

Impact

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