The customer is an American start-up entering the market with a forward-looking family security app, designed to keep parents in touch with their children. Apart from being a reliable communication channel, this IoT solution based on wearable technology tracks kids’ location ensuring their safety with a number of remotely controlled functions.
Orion took over part of the backend development and created a geo-distributed VoIP platform for emergency calls processing. It enabled users to make automatic phone calls to the main account owner by pressing a special emergency button on their devices. All trusted contacts were notified, as well. Thus, the platform initiates calls to predefined phone numbers and plays certain media files.
Another customer’s requirement was a robust and flexible architecture of the platform for further functionality enhancement. The solution should be delivered on short notice. At that time, the graphical user interface of the system was still in development at the customer’s site, which complicated demonstration of progress.
Possessing a considerable experience in backend development, we quickly built up a team that covered all stages of the process from backend design and development to production launch. The team adopted best-in-class architecture approaches and programming practices to achieve the platform’s stability and flexibility.
For the lack of GUI, our experts had to demonstrate the progress of the project by running test scripts. Every demo was supported by easy-to-understand architecture schemes and presentations showing our progress in details. Due to a well-organized development process, we shortly achieved all the goals set by the customer.
Orion released the distributed VoIP platform in due time, which allowed the customer to complete the application development at their site as scheduled. Shortly thereafter, the customer brought the product to market. Since then, the customer has been continuously extending the solution with new functionality. In the feedback on the product, the customer mentioned that the flexible architecture of the platform makes adding new features easy and swift.
- Emergency call processing
- DTMF Support
- Media files playback during the call
- Advanced options for call processing configuration
- New media files uploaded
- Horizontal scaling and fault tolerance