Expectations about technology spending are bullish. The International Data Corporation (IDC) predicted digital transformation spending to reach $3.4 trillion worldwide by 2026. Meanwhile, Gartner predicted overall IT spending would total $4.6 trillion globally in 2023, an increase of 5.5% from 2022.
With so much capital, time and resources being invested in technology, companies are placing a high priority on ensuring the transformation and development process goes smoothly and uninterrupted. In an environment with regular supply chain shocks, international conflicts, natural disasters and economic uncertainty, business leaders must plan ahead to mitigate the next potential disruption to their digital initiatives and become adept at picking the right technology partners.
In my three decades in the IT services space, I’ve encountered plenty of companies that faced challenges with outsourcing their digital transformation, IT support and product development needs. How do you choose a technology vendor that is right for you or your particular digital initiative?
There are four essential criteria that companies must evaluate in their IT partner to help them overcome hurdles and achieve their long-term digital objectives.
1. A Geographically Diverse Footprint
Technology is an integral part of virtually every aspect of modern organizations and the core of their day-to-day operations. With every organization relying on technology to power their businesses, whom they decide to partner with on their technology can be the difference in keeping the lights on during a disruption or having important digital initiatives stalled.
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