The customer is a North American start-up entering the market with a forward-looking family security app, designed to keep parents in touch with their children. Apart from being a reliable communication channel, this IoT solution based on wearable technology tracks kids’ location ensuring their safety with a number of remotely controlled functions.

Challenge

The customer is a North American start-up entering the market with a forward-looking family security app, designed to keep parents in touch with their children. Apart from being a reliable communication channel, this IoT solution based on wearable technology tracks kids’ location ensuring their safety with a number of remotely controlled functions.

MERA, a division of Orion, took over part of the backend development and created a geo-distributed VoIP platform for emergency calls processing. It enabled users to make automatic phone calls to the main account owner by pressing a special emergency button on their devices. All trusted contacts were notified, as well. Thus, the platform initiates calls to predefined phone numbers and plays certain media files.

Solution

Possessing a considerable experience in backend development, MERA quickly built up a team that covered all stages of the process from backend design and development to production launch. The MERA team adopted best-in-class architecture approaches and programming practices to achieve the platform’s stability and flexibility.

For the lack of GUI, MERA experts had to demonstrate the progress of the project by running test scripts. Every demo was supported by easy-to-understand architecture schemes and presentations showing our progress in details. Due to a well-organized development process, MERA shortly achieved all the goals set by the customer.

Impact

For the lack of GUI, the MERA experts had to demonstrate the progress of the project by running test scripts. Every demo was supported by easy-to-understand architecture schemes and presentations showing our progress in details. Due to a well-organized development process, MERA shortly achieved all the goals set by the customer.

Features

  • Emergency call processing
  • DTMF Support
  • Media files playback during the call
  • Advanced options for call processing configuration
  • New media files uploaded
  • Horizontal scaling and fault tolerance
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